IGR CRM · Store + Panel

Online store and operations panel in one system

Sell online with catalog, cart, and checkout; run orders, inventory, finance, POS, and sales CRM from the same branded panel.

B2C store + CRM + operations
  • 2 fronts Store + Panel
  • 20+ modules Full operations
  • Sales CRM Pipeline and Client 360
  • Your brand Domain and appearance

Two fronts, one platform

End customers buy in the store; your team runs sales, inventory, and CRM in the panel.

Public B2C store

Catalog, cart, checkout, personal account, and promotions for end customers.

CRM / ERP panel

Orders, POS, inventory, finance, quotes, and sales CRM for your operation.

Online store

Everything customers need to buy: catalog, payments, and order tracking.

01

Catalog and filters

Search, categories, price range, and featured products on the home page.

02

Cart and checkout

Address with map, coupons, zip coverage, and order confirmation.

03

Flexible payments

Card online or cash deposit with email confirmation.

04

Customer account

Profile, order history, and saved cards for fast reordering.

05

Promotions

Coupons, category discounts, and prize wheel with codes by email.

06

Automatic leads

Contact and product requests become CRM leads.

Operations panel

Modules organized by business area to manage the full operation.

01

Orders and delivery

  • Web and operational orders with fulfillment and delivery status
  • Manual orders and line-item edits
  • PDF invoice and exportable reports
  • Delivery confirmation for drivers
02

Point of sale

  • Cash, card, and transfer sales
  • Credit sales for walk-in customers and restaurants
  • Daily cash drawer open and close
  • POS sales history and commissions
03

Inventory

  • Products, categories, stock, and images
  • Web store visibility from the panel
  • Home carousels, banners, and top 10
  • Change history and stock adjustments
04

Finance

  • Accounts receivable and payable
  • Credit payments and miscellaneous income
  • Supplier purchases and receiving
  • Sales reports in Excel and PDF
05

Sales CRM

  • Leads, accounts, and opportunities
  • Kanban pipeline by stage
  • Activities: calls, meetings, and tasks
  • Client 360 and support tickets
06

Management and support

  • Internal users, web customers, and restaurants
  • Granular permissions per section
  • Promotions, contacts, and web requests
  • Quotes with Word/PDF export

Integrated sales CRM

From first contact to close: visual pipeline and 360° client view.

Leads

Capture from the web; convert to account and opportunity.

Accounts

Companies and corporate clients with full data.

Opportunities

Amount, stage, probability, and close date.

Pipeline

Kanban board; drag deals between stages.

Activities

Sales agenda with tasks and follow-ups.

Client 360

Orders, credits, quotes, and tickets in one view.

Tickets

Internal post-sale support for your team.

Connected flows

Store, panel, and CRM share the same data.

1

Online purchase

Store → checkout → order created → visible in panel and Client 360.

2

Web lead

Form → CRM lead → convert to account and opportunity.

3

POS sale

Point of sale → cash drawer updated → history and commission.

Panel roles

Differentiated access for operations and store customers.

Sales rep

POS, orders, CRM, and sales commissions.

Consultant

Full operational access to the management panel.

Administrator

Settings, users, appearance, and reports.

Your store, your brand

Configure logo, colors, copy, and domain from Appearance in the panel.

  • Custom light/dark logo and favicon
  • Brand colors across the store
  • Hero copy, banners, and section text
  • Custom tenant domain
  • Same identity in store and panel

Preview how customers and your team will see your store and panel.

All included

One solution to sell online and run your business without separate systems.

B2C store

Catalog, payments, promotions, and customer account.

Access CRM

Operations

Orders, POS, inventory, suppliers, and finance.

Access CRM

CRM + reports

Sales pipeline, Client 360, and Excel/PDF export.

Access CRM

Run your store and CRM today

Sign in at crm.engiserver.com with your brand and connect online sales, counter sales, and commercial follow-up.

Access CRM